Frequently Asked Questions

Yes, you can view the current Plastpro Florida Statewide Approvals under the Testing Information tab, also linked here. You can also visit the Florida Building Commission website at www.floridabuilding.org and go to the Product Approval page.

Yes, Plastpro opaque doors have been tested to SFM 12-7A-1 and are listed under the allowable Building Materials List, on the California Department of Forestry & Fire Protection State Fire Marshall’s web site ( http://osfm.fire.ca.gov ). Read more by visiting our Testing Information tab, under Resources and also linked here.

Yes, Plastpro offers a selection of ENERGY STAR Qualified Doors. More information and the SHGC, U-Factor, and R-Value for each door can be found in the Energy Efficiency tab under our Testing Information resource ( https://www.plastproinc.com/testing-information/energy-efficiency ).

Yes, Plastpro offers an Impact Series of doors that are High Velocity Hurricane Zone (HVHZ) certified for geographic regions prone to hurricanes. You can find which door models are available under our HVHZ Impact Series tab, also linked here. Your builder, contractor, engineer, and/or architect should be able to supply you with the design pressure (DP) ratings required for your door system.

Plastpro offers 20, 60, and 90 minute fire rated doors. You can find the available models under our Fire Rated Series tab, also linked here. Fire door rating requirements may vary by state, jurisdiction, and application. Please contact your local building code office for more information.

You can find testing results for a particular type of Plastpro door under the Testing Information tab, also linked here.

Plastpro is a manufacturer only, but we can help you find a distributer! Please visit the “Where to Buy” tab on our site, or use this link to find a dealer near you. All prices and quotes must be provided by a Plastpro dealer.

Please visit the “Where to Buy” tab on our site, or use this link to find a dealer near you for additional info and prices. Search by zip code and see our fiberglass doors and products for yourself. If you are unable to find a dealer near you, please contact us at 1 (800) 779-0561 for further assistance.

We recommend you contact a dealer in your area to see our product offerings. You can find a dealer under the “Where to Buy” tab on our site, also linked here. Click on the dealer’s website link to see if they have a showroom. If a dealer does not have a showroom available, please contact us at 1 (800) 779-0561 for further assistance.

Our fiberglass doors are the best solution for the longevity issues of traditional wood and steel doors. They are not susceptible to weather damage, require less maintenance, and offer higher performance ratings. We’ve introduced the first door with composite stiles and rails, HydroShield Technology, and composite Polyfiber (PF) Frames to the industry, we offer a full length LVL block for extra security and structure rigidity, and we carry a wide variety of sizes and styles to elevate any home.

Plastpro doors are primarily designed for residential use. However, we do offer DRS11 in our commercial ADA line, which complies with ADA standards and can accommodate ADA required hardware, such as panic bars, reinforced arm closures, and exit rim devices. You can find more information under the Commercial ADA Series tab, also linked here.

You should paint your Plastpro door within 30 days of purchasing to sustain the warranty.

Our textured doors (Oak, Mahogany, Rustic, Fir, Knotty Alder, Teak), must be painted or stained within 30 days of purchasing to sustain the warranty. We recommend re-applying a clear top coat every 1-2 years to protect the door from the sun and other weather conditions.

Our Smooth and White Oak doors are paintable. If left unpainted, sun exposure and UV rays may cause unreversible yellowing and/or compromise the integrity of the door through excessive heat absorption. Therefore, Smooth and White Oak doors must be painted within 30 days of purchasing to sustain the warranty. These finishes should be protected with a clear topcoat as well, to prevent damaging heat absorption.

Plastpro does not sell pre-hung door units; therefore, we do not provide finishing parts and hardware such as hinges, knobs, and thresholds for our doors. These parts are often provided by door shops, dealers, and distributors. We recommend you contact the store where you purchased your Plastpro door for the most accurate information.

We recommend contacting the builder or dealer where you originally purchased your Plastpro door. You may also call us toll-free at 1-800-779-0561, Monday-Friday from 8:30 A.M. – 4:00 P.M. PST, or email us at [email protected] for an assessment from our customer service support team.

Because Plastpro sells an unfinished product, you must finish the door within 30 days of site installation to minimize any potential cosmetic issues. Plastpro will not accept warranty claims if you do not finish the door within 30 days.